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Director of Operational Technology, Dave Yancey
Reports to: Assistant Superintendent of Organizational Development

• Design, maintenance and upgrading of local area network (LAN) and wide area network (WAN) systems
• Coordinate the maintenance and upgrading of: Electronic mail systems, Library Automation Servers and caching servers at all designated locations
• Coordinate the support and performance analysis for all local and wide area network systems, including site labs, file servers, library media centers and other network dependent installations
• Coordination of network services and resources on a day-to-day basis including e-mail administration, inter-district file transfers, security testing, filters, and traffic monitoring
• Coordinate Internet services including server design and security, home page design, resource filtering, domain name serving, electronic mail and remote site/database links
• Recommend and coordinate the purchase of network related software and hardware as needed
• Coordination of the records of network design, inventory, and status
• Represent the district as the liaison, service and support contact for Data ITU for K-20
• Maintain Regular communication with key groups utilizing network services and hardware via meetings, print materials or electronic mail including: Deputy Superintendent, Operational Division Directors, Instructional Technology Coordinator, Technical Support Staff and when applicable Building Administrators, Library Media Specialists and Technology Resource Teachers
• Coordinate training related to: 1) Network services; 2) Technical training for other technical support providers
• Design and coordinate a comprehensive technology refresh and recycle program
• Perform other related duties as assigned by the Assistant Superintendent of Operations
  
  Email Dave Yancey

Summary Job Goal: Under the direction of the Operational Technology Coordinator, repair and maintain microcomputers, related peripheral devices, and the required software to insure their interface used in the educational environment

Performance Responsibilities:

• Repair and maintain microcomputers, related peripheral devices (printers, external hard drives, DVD/CD-ROM players, scanners, etc.)
• Develop and implement an on-going program of preventive maintenance for district computer hardware
• Configure and install microcomputer hardware and peripherals at various sites through the school district
• Research and do cost estimate of computer components used in the school district (Manage Apple Order service)
• Upgrade computer hardware as performance needs change
• Provide technical assistance in the use and operation of computer equipment to staff members within the school district
• Maintain parts inventory
• Assist other personnel and staff members as required
• Assist with help desk support
• Other duties as assigned by the Operational Technology Coordinator
  
  Email Craig Stewart

Summary Job Goal: Under the direction of the Operational technology Coordinator, provide full support, repair, and record tracking of digital telephone systems, video-conferencing, security and fire alarm systems, visual learning systems. Secondary support for other electromechanical devices as required when no other support available.

Performance Responsibilities (Technology)

• Provide installation, maintenance, repair, and programming of district digital telephone systems, including all modular associated subsystems (voicemail, digital trunking, e911)
• K-20 Video Institutional Technical Unit (VITU) installation, configuration and support for all videoconferencing through ISDN and TCP/IP
• Provide full support for the integration and servicing of the following:
  • Non-contracted security and alarm systems, to include infrastructure planning, programming, passive and active device service and troubleshooting
  • Coordination and quality control/quality assurance of contracted security and fire alarm systems
• Full maintenance and support of district visual learning systems to include:
  • Television
  • VCR and video disk
  • LCD projectors
  • Digital video movie and still cameras and recorders
  • Digital satellite systems
  • Other standardized systems as specified
• Maintain critical parts inventory and research capabilities
• Other duties as assigned by the Operational Technology Coordinator

Secondary Performance Responsibilities (Trades), to provide guidance to Trades Assistant for the following areas:

• General repair for clocks, scoreboards, and bells
• Install and repair/maintain wireless audio systems and public address
• Assist in the installation and repair of climate controllers
• Repair and maintenance of general business office machinery
• Repair and maintenance of mechanical projectors, overheads, and media center electromechanical devices
• Maintain a lamp and parts inventory
  
  Email Karl Ohler

Summary Job Goal: Under the direction of the Operational Technology Coordinator, provide Layer 2 and below network supported services as defined: Installation, modification, troubleshooting, and repair of all physical layer networking Installation and configuration of Layer 2 network switches and hubs, bridging, wireless devices, network interface cards, and network configurable devices, preparation of all schematics and required records therein, and help desk communications

Performance Responsibilities:

• Provide cable backbone installations between and within district buildings
• Provide cable additions and extensions and upgrading cable to district standards
• Provide network jack installation and termination from the jack to the punch down block and interfacing with LAN hardware design
• Provide installation, upgrade, and support of all LAN hardware to include all switches and hubs (managed and unmanaged) and network interface cards to all devices requiring such service
• Provide direct technical support for LAN problem resolution at building level
• Assist with computer workstation upgrading and maintenance
• Maintain accurate records of design, modifications, and topology diagrams
• Maintain accurate inventory of all LAN hardware in MDF, IDF, and associated network closet areas
• Assist with installation and upgrading of building digital phone systems
• Assist with help desk support
• Related duties as assigned by Operational Technology Coordinator
  
  Email Mark Hetterscheidt

Summary Job Description: Installs and supports computers with district standard software and operating systems while providing first responder troubleshooting in support of the mission of the Wenatchee School District

Performance Responsibilities:

• Setup and configure new or reallocated computer hardware, printers and associated peripherals into areas of assigned responsibility
• Install/reinstall and configure software according to WSD software standards
• Maintain/troubleshoot existing computers, printers and associated peripherals in accordance with WSD hardware standards
• Maintain database of assigned computer systems, printers and peripherals serial numbers and location for inventory in assigned area
• Maintain database of specifications of installed systems, assigned TCP/IP numbers
• Provide technical assistance in the use and operation of installed hardware to staff
• Assist other computer specialists as required
• Perform related duties as required
• Provide Tier 2 support in all areas
  
  Email Jim Tweden
  

Web Design/Electronic Document Control Specialist, Laurie Hunter
Accountable to: Director of Operational Technology

Performance Responsibilities:

• District Level Web Design/Updates
  Collaborate with district departments for design layouts.
  Update web site as required.
  Train departmental users who update directly
• Online Document Control
  Posting/uploading forms for access (links to web design).
  POC for district-wide stationary and business card ordering.
  Maintain records of all jobs and transactions
  Manage electronic file access
  Determine job requirement for in-house and outsourced needs.
• Desktop Publishing/Design
  Assist in form design as requested by administration and staff.
  Proof work for accuracy and layout prior to publication.
• Other duties as assigned.
  
  Email Laurie Hunter