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The Technical Resource Assistant is the first responder for support in the building with technical assistance issues and computer lab operations. Operational Technology will be responsible for training and support of these staff and will communicate with building administration regarding their training and operational status.

Technical Resource Assistants are not responsible for the supervision of instruction in the labs but are there for technology management support of certificated staff as they instruct their classes.

Technical Resource Assistant Job Description

Accountable to: Building Administrator
3 hours per day: Installs and supports site level computers with district standard software and operating systems while providing first responder troubleshooting (operational checks) in support of the mission of the Wenatchee School District.

School Building Performance Responsibilities

1. Setup and configure new or reallocated computer hardware, printers and associated peripherals into areas of assigned responsibility at the building site.

2. Install/reinstall and configure software according to WSD software standards.

3. Operational checks for existing computers, printers and associated peripherals in accordance with WSD hardware standards.

4. Maintain database of assigned computer systems, printers and peripherals serial numbers, assigned TCP/IP numbers, and location for inventory in assigned building/area.

5. Provide technical assistance in the use and operation of installed hardware to building staff.

6. Work collaboratively as a team with the building TRT, building technology committee, and other computer specialists.

7. Perform related duties as required.

The Technical Resource Assistant position is a Para II on Schedule A, Para Educator salary schedule.

Revised 11/05/2004